In this high-profile role of Security Console Operator, you will be responsible for ensuring the security and safety of premises and people at a prestigious client site.
Working as a key member of the security team to deliver the Security and Safety Service, you will carry out a range of duties which includes but is not limited to the following:
• To effectively monitor CCTV for the prevention of crime and to ensure the Health and Safety of staff and visitors
• To deal with fire system activations as necessary
• To accurately maintain all records as directed
• To dispatch initial first aid response
• To dispatch officers to investigate incidents and reports
• To assume the role of Incident Controller until Duty Manager arrives within operational hours
• To co-ordinate the distribution of staff during an evacuation
• To complete Incident reports / Statements as required and to maintain record of events during an incident
• To complete and maintain the DOB (Control Room log)
• To complete the Staff log and the Operations log
• To co-ordinate the logging and storage of high value lost property
• To report and investigate any acts or omissions that may compromise health & safety immediately to the Supervisor/Duty Manager
• To log missing, damaged or unserviceable safety equipment
• Administrative duties as directed by line management, including roster management and hours reports
• Reviews and implements security and safety policies and standards at the premises
• Works closely with other officers / management to ensure the most effective and efficient provision of security and safety services
• Work with Management in reviewing threat assessments and ensure continual development of the risk mitigation/management processes
The shifts are normally 12 hours duration covering days and nights, Monday – Sunday on a 4 on 4 off pattern. However, as part of a small team you will need to be reliable and flexible to support your colleagues.
Person specification - essential:
• Hold valid SIA Door Supervisor and CCTV licences
• Demonstrate previous experience in a supervisory role preferable in a control room environment
• Hold clear leadership abilities
• Demonstrate excellent customer service
• Hold excellent written communication and interpersonal skills
• Demonstrate the ability to think and act quickly in emergencies or under pressure
• Hold a willingness to work cooperatively and constructively with both your peer group and the leadership provided by department supervisors and management
• Have an ability to deliver succinct and clear verbal reports
• Five years’ checkable history and references
• To pass a criminal records check (CRC) to the required standards
Full training, uniform and health and safety equipment are provided, and you will also have access to:
• Personal Pension Scheme
• Health Insurance Scheme
• Discount shopping platform
• Employee Assistance Programme
• Cycle to Work Scheme
