Job purpose
To be part of a Large Security Management Team providing 24/7 security to an international client. Working in a dedicated control room environment maintaining the security over a number of sites.
Responsibilities
- Monitoring surveillance equipment (CCTV)
- Maintaining a secure environment by monitoring and responding to active alarms
- Compile detailed reports on incidences, health and safety issues and completing handovers
- Direct front line controllers and security officers. Co-ordinate day to day operational needs by assisting the duty Supervisor and reporting directly to the Duty Manager
- Leading the control room team and day to day operational requirements of the control room, including rostering, break management, incident control, HR requirements and other similar duties as needed
- Providing training to all new and existing controllers, liaising with the training manager to ensure all necessary training and refresher training has been completed
- Provide a consistent line of communication with the client regarding any events or communications relating to the control room
- To attend daily/weekly/monthly meetings as required
Knowledge skills & experience
- Able to influence and interact with people at all levels of the organisation
- Excellent communication both verbal and written
- Self-disciplined, organised and highly capable. Proactive, innovative and practical approach
- Reliable, conscientious and cooperative
- Positive mental attitude and team player
- At least 2 years control room and CCTV experience is essential
- Proficient in all Microsoft packages
- Ability to work in a pressurised environment
- Attention to detail
- The ability to support and lead a team of up to 8 people
Hours of work
Monday to Sunday, 4 on 4 off, days and nights
Full training, uniform and health and safety equipment are provided, and you will also have access to:
• Personal Pension Scheme
• Health Insurance Scheme
• Discount shopping platform
• Employee Assistance Programme
• Cycle to Work Scheme
Established in 1987, ICTS specialises in the provision of integrated security and customer services within the most demanding environments. ICTS works with major public attractions, leisure, financial, retail, public sector, transport and government bodies. We take our commitment to principles of fairness and mutual respect for people of all faiths and cultures seriously and we expect our employees to do the same.
